At Sovereign Verandahs and Sundecks, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you contact us.
1. Information We Collect
We may collect the following information when you enquire with us:
• Name
• Contact details (such as phone number, email address, and address)
• Details of your property or project relevant to providing a quotation
2. How We Use Your Information
We use your information to:
• Contact you to discuss your enquiry
• Arrange a quotation or site visit
• Provide you with details of our products and services relevant to your request
• Maintain our business records and improve our customer service
We do not sell, rent, or trade your personal information to third parties.
3. Sharing Your Information
We will only share your details where necessary to fulfil your request (for example, with trusted suppliers or installers involved in your project). All third parties are required to keep your information secure and use it only for the agreed purpose.
4. Data Storage and Security
We store your information securely and only for as long as necessary to provide our services and comply with legal obligations.
5. Your Rights
Under UK data protection laws, you have the right to:
• Access the personal data we hold about you
• Request corrections to any inaccurate information
• Request that your data be deleted (where legally possible)
• Withdraw consent for marketing communications at any time
To exercise your rights, please contact us by email at info@sovereigndecking.com